About GoodNest

GoodNest is an independently owned home store based in South Florida. We sell lighting, furniture, storage, pet furniture and seasonal decor — the pieces that make a house feel like yours rather than the ones that just fill it.

Who runs this

GoodNest is a one-person business. One person chooses every product that goes on this site, writes every description, prices it, and answers every email that comes in. When you contact us you are talking to the owner, not a ticket queue.

That means we cannot carry everything, and we would rather stock a couple of hundred things we can stand behind than twenty thousand we have never looked at.

How we source what we sell

We do not manufacture anything ourselves. GoodNest is a retailer: we select products from manufacturers and wholesale suppliers, and those partners ship directly to you on our behalf. Some of them hold stock in warehouses here in the United States. Others ship from overseas, which takes longer.

We say this plainly because it affects what you get and when. It also means the product photography and specifications come from our suppliers. If a detail matters to your decision — a measurement, a finish, where a particular item ships from — email or call and we will find out before you buy.

How we choose what to sell

Most of what we stock is meant for a room you actually live in: a hallway that needs a mirror, a living room that has a dog in it, a porch that should look like something at Christmas. We look for pieces that finish a space rather than crowd it, and we leave out anything we would not put in our own home.

How ordering works

Standard shipping is free on every order, with no minimum. Orders are processed within one to two business days. After that, delivery depends on where the item ships from — roughly 3–7 business days for US-stocked items and 10–20 for items coming from overseas. Larger pieces such as closet systems, cabinets and big trees travel by freight, and the carrier arranges a delivery time with you.

Returns are accepted for thirty days on unused items in their original packaging. Anything that arrives damaged or incorrect is replaced or refunded in full, and return shipping on those is on us. The full terms are on our Refund Policy page.

If something goes wrong

Tell us. We are small enough that your message reaches a person who can actually fix it, and we would much rather sort out a problem than have you sit with one.

Phone: (561) 331-5607, Monday to Friday, 9am–5pm Eastern.
Email: support@goodnestliving.com, answered within two business days.